All text messaging originator opt-in data and consent information is kept strictly confidential.

Personal Information

• Name
• Email address
• Phone number
• Physical address
• Payment information (when applicable for deposits, invoices, or project-related transactions)
• Opt-in records and timestamps for SMS, email, and other communication channels

Non-Personal Information

• IP address
• Browser type and device information
• Website usage data and analytics
• Cookies and tracking technologies

Customer Communication

• Inquiry and quote request details
• Appointment scheduling information
• Service history and project preferences
• Customer feedback and communication records

We use collected information to:

• Provide and manage construction services
• Respond to inquiries and schedule consultations
• Process payments and project-related transactions
• Improve website performance and user experience
• Communicate project updates and service information
• Maintain security and prevent fraud
• Track communication preferences and consent records

Text Message Program Terms

By providing your phone number and opting into SMS communications, you consent to receive text messages from Elite Construction related to:

• Appointment reminders
• Project updates
• Customer support
• Service-related communications

Opt-In & Consent

• Users receive SMS messages only after explicit opt-in
• We maintain timestamped proof of all opt-ins
• Message frequency may vary depending on project activity
• Message and data rates may apply
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions

You may opt out at any time by replying:

Help & Support

Reply HELP for assistance or contact us at:

• Phone: (805) 732-1540
• Email: [email protected]

Carrier Information

• Message and data rates may apply
• Carriers are not responsible for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

We do not sell, rent, or trade personal information.

We may share limited data with:

Service Providers

• Payment processors
• Scheduling and CRM systems
• SMS and email delivery providers

All service providers are required to maintain confidentiality and data protection standards.

Legal Requirements

We may disclose information if required by law, legal process, or to protect our legal rights.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred with continued protection under this policy.

We use reasonable administrative, technical, and physical safeguards to protect your information, including:

• Encryption of sensitive data
• Secure access controls
• Regular system monitoring
• Employee confidentiality training
• Secure backup systems

However, no system is 100% secure, and we cannot guarantee absolute security.

We use cookies to:

• Analyze website traffic
• Improve user experience
• Store preferences
• Measure marketing effectiveness

You may disable cookies in your browser settings, but some site features may not function properly.

You have the right to:

• Access your personal information
• Request corrections or deletion
• Opt out of marketing emails
• Opt out of SMS messages by replying STOP
• Withdraw consent at any time
• Request details on how your data is used

To exercise these rights, contact us using the information below.

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage users to review their policies separately.

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date. Significant changes may be communicated via email or website notice.

• Elite Custom Design LLC (DBA Elite Construction)
• Phone: (805) 732-1540
• Email: [email protected]
• Website: https://eliteconstruction.llc